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Who Holds the Keys to Your Brand Reputation on Social Media?

Halloween is just around the corner, but some big brands have already had some scares this month due to social media administrators posting personal tweets on brand accounts. In October, both...

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Lessons Learned: The Top 10 Twitter Faux Pas of 2012

For brands, there’s perhaps nothing more daunting than the virality of social media. Careless posts, tweets and video can go to newsfeeds, be retweeted, shared, and captured in screenshots faster than...

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